Adventures In Outsourcing

“Adventures in Outsourcing”

If you’ve ever outsourced anything for your business to the “lowest” bidder… here’s your nightmare come true! (With tongue-in-cheek humor, of course!)

40 Comments

  • Tony Clingan

    November 22, 2010

    Magic, have now waited 6 days for somebody to do something that I could have done myself in a morning

    I think we have all used the Outsourcing firm your featured there and we all learn the hard way, a case of repeat after me. If it seems to good to be true price wise it is

    Thanks for giving me and countless others a good laugh this evening, sadly at some point it’s been on us Tony

  • Susan McCartney Jett

    November 22, 2010

    That is very funny and at the same time bad, bad, bad:)

    We currently have a project that was due 5 days ago and looking at the latest preview, there is at least 5 more days to go. Maybe even more at the rate they are moving…

    Perhaps it is time for you to start a “approved outsourcing vendors” site? Only people/companies that actually deliver the “spec’ed” product and deliver on time.

    Thank you for sharing, at least I got to smile today.

    Susan

  • Heather

    November 22, 2010

    That was absolutely hilarious… and unfortunately SO true!

    When we finally gave up trying to outsource, it was amazing how much I could get done! I spent more time trying to give the instructions, follow up, and argue til the job was done…

    Well done!

  • Rob Gutierrez

    November 22, 2010

    The censored response:

    “Yeah, that’s about right.”

    The uncensored response:

    “It’s a secret.”

  • Terrie Wurzbacher

    November 22, 2010

    You are hysterical Jim!
    Thanks for brightening up my day…
    I recommend you outsource your spell check though (“Blog Sponsers”?)
    Stop harassing us Boss Guru….and then give us YOUR credit card….LOL
    Terrie

  • John Deck

    November 22, 2010

    I would tell you what I thought but it’s a secret (:^)

    John

    PS. All too true.

  • PJ

    November 22, 2010

    I know the guy on the right! He still owes me 3 articles :)

    BTW, what platform did you use to create that little gem (or did you outsource it)?

  • Cheryl

    November 22, 2010

    LMAO. So true, Jim. I hope a video about smart outsourcing follows ;-)

  • Reggie

    November 22, 2010

    Jim,

    Bro, this is genius!! (I think I know which site your staff [or you] used to produce this animation, but it is absolutely right on!

    Hurry up and tell and produce something else.

    Reggie

  • Reggie

    November 22, 2010

    Jim and Family.

    I lost my mind.

    I wish you and your family a happy holiday.

    Reggie

  • Leon

    November 22, 2010

    Very good Jim!
    However, I think he was on about “the secret” not it’s a secret… I think what he was saying was lost in translation…so I will interpret for you, 5 days = 5 weeks it’s that easy Just a side note: I don’t think this is the guy that works for John Reese

  • Jim Davis

    November 22, 2010

    Cute Jim!
    Sounds like you have had a bad experience. I have three outsourced employees. They are fast, they are accurate, and extremely polite. If you are going to hire any employee you have to expect to train them. Sure you can do it yourself faster, but why would you want to do a job that you could hire a 2.00 per hour employee to do. My time is far to valuable to be doing low paying work.

    Aha! I see, how you are going to tell everyone how to hire outsourced employees correctly.

  • Ty Cohen

    November 22, 2010

    This video hits it right on the head, its funny as all you know what but a sad fact.

    I guess the lesson is, find a good team and stick to them ;)

  • Steve

    November 22, 2010

    I wonder why they never get up? I think my daughter has toys that looked like these “Lego” like figures.

    Can’t wait to see what Jim has up his sleeve.

  • art williams

    November 22, 2010

    Yeah Jim. It’s a funny cartoon allright. I first saw one of those on a ‘skit’ about signing up for salsa lessons.

    I agree with you that one can ‘get bit’ by doing outsourcing the wrong way. I had a guy in the Philippines who was supposedly going to help me but he was really hard to manage. Always late and often not accessible when I wanted to talk to him.

    But, you know, honestly, I think it was my fault for not picking him correctly and then managing him with an iron glove.

    But I don’t agree with your apparent implication that there’s no advantage to using outsourcers. It’s just like using voice-to-speech software….i..e you’ve got to train it properly. And even then, some people still never get comfortable with it.

    It seems to me that the most logical use for outsourcers is on the technical side of the operations because their benefiting from their technical skills isn’t as language-dependent.

    I’ll tell you one thing…..as far as I know, most of the big money makers in internet marketing use outsourced help, don’t they?

    Regards,
    Art

  • Ruth Barringham

    November 22, 2010

    That was absolutely hilarious. Sadly, it’s funny because it’s true. I think that if most of these “writers” were as good as they advertised, they’d be making money from their own writing, not writing for other people.

    Having said that, there are plenty of genuine writers out there bidding for work. You just have to trust your gut instinct and treat any uneasy feelings about someone as a warning to high-tail it out of there and find someone else.

    It’s best to outsource only a small amount of work that is not crucial to your business. Then if the work is good and deadlines are met, you know to trust the person with more work. But at the end of the day it’s the same with anything you buy,
    “you get what you pay for”
    and
    “quality is remembered long after price is forgotten”.

  • Tony Laidig

    November 22, 2010

    Hilarious Jim,

    You are using one of my favorite animation tools…although I kinda like the robots better. The outsource stuff is crazy but true too! Yikes!

  • Hamant

    November 22, 2010

    Hey Jim

    This is a one off and you will not that special again !!
    Just hand me over your credit card ….

    Just had to have a laugh.

    Thats one thing I have yet to do – Outsource -

    Take care

    Hamant

  • Sharon

    November 22, 2010

    Jim,

    I made one of these videos one day this past fall when I was really frustrated with a real estate short sale file I was working on with one of the big 6 lender’s loss mitigators. It was a great way to “blow off some steam” and it made me laugh.

    Now I see I should be putting it up on my website and sharing it with others!
    Going to my You Tube account right now and post it to one of my websites :0)

    This little video is so true when outsourcing, it is a bit scary. Luckily, I attended your Outsourcing Workshop and found out how to outsource the right way. My personal experiences have been pretty good (thanks to you).

    Sharon

  • George Kedourie

    November 22, 2010

    Funny…

    Just did three videos in this vein at Work Your Web.
    And even though I say so myself, they are still making me laugh.
    Some did not laugh curiously enough!

    I thought this one was good…though not sure if I want to watch it again as I might get into an endless loop! Like anything what ever you do and and with whomever you do it, step by step is a good plan.n
    Train, test, train again…

    Interesting that you touched on the Guru-Boss-In-Charge-Of-All-That-Goes-On

    Best,
    George

  • Sylvie Laflamme

    November 22, 2010

    OHHH It’s so true !!!!

    Specially when we try to have french products from outsource companies !

    So funny !

    Thank you ;-)

    Sylvie Laflamme

  • Alzay Calhoun

    November 23, 2010

    Good post Jim,

    In 2011, I plan to leverage outsourcing a lot more. I know there are some horror stories out there, but your outsourced employees are like any other employees, you’ve got to train them and check the work. Thanks for the video, man.

    -Alzay

  • Howard "OutSourcerer" Tiano

    November 23, 2010

    Funny stuff, Jim!

    Never heard “It’s a secret” from them though.

    I’ve heard a lot of “nail this down”!

    Laughable!

    Thanks.
    Howard “OutSourcerer” Tiano

  • Health Affiliate Program

    November 23, 2010

    I think the saying goes if you pay peanuts, you get …….

  • Steve

    November 23, 2010

    Very funny and very true … but a bit racist Jim.

    In the UK (with a huge Indian population) this kind of skit
    will not be well received.

    Regards

  • Michele

    November 23, 2010

    This is funny although I agree it is a bit racist. However, outsourcing is done mainly in countries like India so….

    To avoid the hassles of getting someone else do the job, I would just grit my teeth and do it myself. Too many unknown factors (the secrets) and too much of a headache trying to chase things.

    Having said that I have a guy in the Philippines who does graphic designs for me and he has been great so far. (touch wood).

  • Wendy, Saipan Nurse

    November 23, 2010

    I enjoyed it. I think Indians would crack a smile if they saw it personally.

  • BigJim

    November 23, 2010

    Hi guys,

    Thanks for all the comments… a few things in response.

    1. To all those who called this video RACIST – I have to AGREE. I felt funny at first about making fun of old, white, bald guys as stupid…. but then again, since I’m one of them, I figured it was ok to make fun of that group.

    2. Terrie, thanks for noticing that mistake… I had a bet with my staff that someone would finally say something about that… so I fixed it :-)

    3. NO – I’m not coming out with a course on outsourcing. I’ve talked about it before…. I’ve taught on it… I even have a DVD or 2 on Amazon on how to do it for software. This is NOT a prelude to doing or offering a course on outsourcing, I can assure you.

    4. If I pissed you off with this video, have no fear, I’m making more!

    5. Not all outsourcing is bad… I have a few people I use regularly who ROCK! But when you stray off the path and find someone like “Elvis” here… it reminds you to VALUE and reward those individuals who do provide great service.

    6. Outsourcing is NOT a magic bullet. Outsourcing is as much or MORE work in some cases than just doing the job yourself (not all cases, but some). And people use it as a crutch to actually get NOTHING done because they are organizing their outsourcing.

    7. This is NOT to bash outsourcing… it was simply to show one extreme side of it

    Have a great day and, again, thanks for the feedback :D

    Jim

  • BigJim

    November 23, 2010

    PS – For those of you PC enough to call my video racist – you need to launch your letter writing campaign to NBC about their show “Outsourced” http://www.nbc.com/outsourced/
    I’m sure they’d love your guidance to improve their behavior (and probably their writing)

  • Cynthia

    November 23, 2010

    Hey Jim,

    This is Hi-Larious! I hope you never thought of me like that! :) :) :)

    Happy Thanksgiving and Best Always,
    Cynthia :)

  • Bill Cobb

    November 23, 2010

    DANG!!! That was so right on I almost fell on the floor laughing. The last time I outsourced articles, all 3 of them had misspellings and weren’t what I intended to communicate. It’s such a sad situation that outsourcing articles has become. Now, I write my own and have them send them to to the top 300 article directories for me.

  • Gary

    November 23, 2010

    The question is, was this video outsourced?

    • BigJim

      November 23, 2010

      Was the video outsourced?

      It’s a secret ;-)

      Jim

  • Graham in UK

    November 23, 2010

    Hi Jim
    Outsourcing video …………….. WICKED!!
    Racist?
    Oh come on you people ……………. Get a Life !!!!!!!!

  • Michael in the UK

    November 23, 2010

    …”I work with this guy and a whole warehouse full of them!
    Get’s very slippery when asked a direct question, now you see him now you don’t.
    I truly believe that if everybody was simply more honest with each other we as a society would get on so much better. Paradoxically.
    I love the truth the whole truth and nothing but the truth so help me God.
    I hate all this lying and decieving nonsense. STOP IT!!!

  • Raya

    November 23, 2010

    That was not only hilarious but frustrating as well. Putting myself in that poor guy’s shoes, I could feel the vein in my temple throbbing. I’ve never outsourced an article like that, but I have dealt with plenty of businesses with a similar attitude. Fortunately, most of the people I deal with now as suppliers are great! :)

  • Carl

    November 23, 2010

    Hey Jim,
    I actually was ranked in the top 1.5% on Elance for a while as a copywriter…back in the good old days before the “secret” was let out of the bag. Several things collided on Elance at almost the same time to bring about its sad demise:

    1) The economy led a lot of people to look online for extra income and Elance was the place touted that could make that happen. The number of providers suddenly mushroomed and, at least in my field, everyone thought they could write copy. It drove prices down and the good writers left.

    2) The “gurus” on their websites, in their lectures, videos and sold programs, all at about the same time told the masses that Elance was the place to get things outsourced cheaply. Self- fulfilling prophecy: see something as cheap and cheap is what you’ll get. Again, the good writers left.

    3) The same thing happened on Elance that has happened in many sectors in America; Things were outsourced overseas, problems were abundant and to rectify the problem (at least for a while) overseas writing shops tried outsourcing outsourced work back to the States. Can you say “profit margin”? Again the prices dropped and the good writers left.

    I’m sure there are still a few great writers on Elance, but hopefully they are getting what they are worth. I’m fortunate enough to not need it.

    The other problems with Elance are a secret (and this isn’t just with Elance BTW) and if I told you I’d have to shoot you.

    I’d hate to do that…I enjoy your posts!

  • Suzanne

    November 26, 2010

    That’s why we stick with you Jim! So we can learn how to do what we need to do and know enough to find a few good people to outsource to when we need to.
    I’ve watched the NBC show “Outsourced” as well – kind of surprised they are getting away with it!

    See you soon on Jim Boat 4

  • Helen Raptoplous

    November 30, 2010

    Great video Jim!! Super funny (and a bit sad too!). I love that you have such a great number of people leaving a reply.. a hot-button topic for sure!

    Hope you’ll be sharing your secret of how you made this video… Would be fun to create a back and forth banter on a different toppic on my own.

    Thanks for the funny bone massage.. good stuff!!
    (See you on the boat.. just 3 more days!! WooHoo!)

    xo
    @HelenRappy