Archive for June, 2005
A *NEW* “Article King?”
I’ve had half a dozen subscribers email me in the last 48
hours to say that Jason Potash is trying to steal my throne
as the undisputed “King of Online Articles!”
…Well, maybe that’s a bit of an overreaction
Get the whole story here:
=> http://TurnWordsIntoTraffic.com/Jason/
Jason has come out with a killer new program on publishing
articles to get fr.ee traffic from the search engines… the
*one* aspect of articles I have never covered because I’m
not an expert in that area.
Yes, it’s true.
I’m not a search engine expert, but I have tens-of-thousands
of listings in the search engines (thanks to articles) and I
get thousands of visitors to my websites every day without
paying a dime (thanks to articles)… it’s also true that
many other people are doing the exact same thing — getting
FR.EE traffic (lots of it) from the search engines.
But Jason knows a lot more about the search engine aspects
of promoting articles than I do.
Jason’s course is differnt from my two courses on articles
in that it focuses on search engines and syndication…
*PLUS* he has come out with a new piece of software we’ve
been secretly testing for the last 6 weeks.
This software is absolutely amazing in that it has cut our
article submission time by 75%! Previously, we did all of
our article submissions by hand… but now we can get 4
times as many articles submitted as doing it the old way.
FACT: This piece of software is worth TWICE the price of
Jason’s entire course.
If you’re serious about getting traffic you DON’T have to
pay for… then you *must* check this out:
=> http://TurnWordsIntoTraffic.com/Jason/
To your next BIG WAVE of fr.ee traffic,
Jim
PS – He’s already pulled limited 2 bonuses for those who
acted first, so don’t hesitate…
The Great MP3 Debate… Are We Going To Jail?
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The Great MP3 Debate… This information (below) is in response to a press release (along with comments made from the stage by the creators at Carl Galetti’s "Internet Marketing Super Conference": The information below is purely my opinion and should not be construed as legal advice. If you have a question or a comment, feel free to post it on my blog (please do not email me). |
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Streaming Video
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Are MP3 Files Illegal?… Are We Going To Jail?…
The great "MP3 Debate" has begun…
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In this piece we’re going to discuss a very important topic and it’s something that has come up recently as a result of going to a conference in Las Vegas. Here’s the story… Not too long ago a sort of well-known marketer and an attorney I’ve never seen before (and a copywriter I’d never heard of before) got up on stage and basically told everybody that "MP3 files can get you thrown in jail!" I’m not exaggerating! I heard it with my own ears. They said that there are people who are going to get sued and can potentially get put in jail because they are selling MP3 files without properly licensing them and paying royalties to the company that holds the patents on MP3 technology. I’ve had a lot of people e-mailing me as a result of half-truths and rumors going around about what’s actually the case with MP3 files and proper licensing. Here’s my take on this situation… First of all, are we going to jail for selling MP3 files? Well, I would assume for selling stolen MP3 files then that you could potentially go to jail… But I doubt that the people who are looking for licensing fees would want to put you in jail if you’re selling your own recordings! That’s like debtors prison — it’s hard to make money to pay someone you supposedly owe money to when you’re making 25-cents an hour making license plates! Are there police officers waiting outside your door to arrest you? My question is: "I don’t know, are you a threat to national security?" I doubt MP3 files that you make are a threat to national security (but I guess it depends on how creative you are with your MP3 files)! And finally, is the world coming to an end on Friday, June 31? I don’t know, but you ought to check your calendar and see what might happen on Friday, June 31st! Now, here’s the bottom line… What has come to light is the fact that, all along, allegedly some people should be paying licensing fees to the people who created and patented the technology that it takes to create MP3 files. Oddly enough this company is based in France (and that certainly creates an interesting picture in your mind based on recent events)… a French company causing problems… go figure. But anyway… apparently they own the patent on all MP3 technology and some people who are using MP3 technology are supposed to be paying them licensing fees and royalties. Now, instead of just guessing what they’re saying, why don’t we go to their site and take a look at what they have to say. So you go to www.MP3Licensing.com and click on the "royalty rates" and they’ll tell you what their royalty rates are as far as a what you need to pay based on what you’re creating. Now, I honest to God do not know the difference between MP3 and MP3 Pro, so please don’t e-mail me and ask (I don’t know). But here www.MP3Licensing.com they list off what you must pay if you’re creating a decoder or encoder for MP3s. You must pay them a certain amount if you create any hardware that does stuff with MP3. You gotta pay them a certain amount per unit if you’re making video games. (By the way, let me know! I love video games and I’d love to preview your video game). Here is the one that information marketers need to pay special attention to: http://www.mp3licensing.com/royalty/emd.html Here they give a definition of who has to pay the royalties. You gotta pay 2% of related revenue. By the way, I’m not an attorney nor do I play one on TV… but I would have to assume the related revenue is revenue that’s related to the MP3 that you are either selling or giving away and using on your web site. Down here it says you gotta pay them $2,000 per calendar year plus 2% of related revenue. Now down here, it says
So if you’re a little company on the Web selling information that’s utilizing MP3 technology, or selling MP3s, or streaming MP3s, or using MP3s and are making less than $100,000 (again I’m not an attorney) it would pretty much makes sense that this is not something to worry about. Okay now the question on your mind is, "Jim what should I do next?" … and the answer I have for you is, "I’m not 100% sure right now!" I called the people www.Camtasia.com and I asked them what the deal was with their software specifically (since I use it so much). I talked to two different people and basically they told me that that their software is licensed properly when it comes to all the different Mp3 stuff and that how the person uses it (i.e. you and I who used Camtasia) by publishing our videos with a version that uses MP3 audio, it’s up to us to police ourselves. Now, what I want to show you is something that may help put all this into perspective. Again, I’m not giving legal advice (I can’t give legal advice). If you go to a web site called http://www.nosoftwarepatents.com (choose which language you want to read the site in). This is some very interesting stuff!
But the one page I do want to point out is http://www.nosoftwarepatents.com/en/m/basics/webshop.html Go to this URL and they start talking about how software patents make it virtually impossible for the Internet to work if people tried to enforce these things. Now, if you look at this page, http://www.nosoftwarepatents.com/en/m/basics/webshop.html , the key issues are 20 different things on a single page that somebody can claim to own a patent on. If you click this http://webshop.ffii.org/ it takes you to a page where it lists off all the things that someone on owns a "quote unquote" patent to. If you click through on that it shows who owns the patent on each issue question. As a reasonable human being, if any of this was enforceable that would mean that every single person who ever sold anything using a client and server (i.e. somebody’s computer and the server, which is where I have this file you are reading) would owe that person a royalty. This reminds me of the joke I tell everybody about "Hey, you said ‘I gotta tell you’ so pay me two dollars! I’ve trademarked ‘I gotta tell you’ so anyone who says is anywhere in the world owes me two bucks!" So if you did say "I gotta tell you" then you can paypal me the money! Another one on there http://webshop.ffii.org/ basically says that anybody who orders anything over cell phone on has to pay these people, a Mr. Ritter Rudolph, allegedly, on what we owe him. If you order something over a cell phone (and a lot of people are being encouraged order over a cell phone) then you owe some money to this guy… (Yeah right, you bet! Go ahead and try and collect!) Another good one is "electronic shopping cart." So everybody who uses a shopping cart could potentially pay these people a royalty (or anybody who created a shopping cart). Patents on CDs… films… books… pictures… paying using credit card via the Internet… This is really… really… really ludicrous! Now, what does this mean to you? What should you do next? Again I’m not an attorney, but I can tell you what I think. You should not freak out about this MP3 thing… and the last thing you need to do is go buy something from the people who are causing people to freak out.
I would not freak out and stop using MP3 files altogether at this point… but that is only my opinion and you need to talk to your attorney and make your own decisions as to what you should do next (I can’t do that for you). But I did have an interesting conversation with a number of the top marketers on the Internet about this situation and here is where I’m going with this… "Free MP3s" are starting to become as prominent and as pervasive as "free e-books" were two or three years ago. Everybody and their brother has a free e-book / free mp3 they’re giving away from their site. Well, what about a CD-ROM that you put in a regular CD player? Does an audio CD not have a higher perceived value than a free MP3? I think it does! And so my suggestion is that, instead a given away free MP3s, why not give away free CD-ROMs that people can put into a regular CD player? Instead of doing what everybody else does, get everybody listening in to your CD! Your CD shows up in a nice case and, even if you’re using it to generate a lead, all you’re doing is giving people extra value in differentiating yourself! So maybe all this bruhaha over "MP3 files" will force everybody to do something better. Also, what it’s going to do is stimulate what’s called "open source" software… and what that means is that there’ll be some alternatives coming down the pike. (Just make sure your alternate source isn’t poised to get sued by the people who own the patents on MP3s) One existing alternative that you can use is what’s called the WMA (Windows media audio). This is basically Microsoft’s audio. And so there are all kinds of alternatives… My advice also would be that if you’re making under $100,000 a year as a result of your Internet business (of which MP3s are part) I wouldn’t freak out at all! So I guess the bottom line is that:
But I also think that now is NOT the time to be all freaked out! It is time to think about how you can turn this to your advantage by serving people better (not by using this to come out with something that will just force people to buy because they’re all freaked out and don’t know the facts). I think that this is something that has been coming for a while because the MP3 licensing site copyright is 2002. So it’s not like this hasn’t been around. It’s not like this information hasn’t been out there. It’s not like they haven’t had three years to start going after people. If you’re doing over $100,000 a year in business and use MP3s, then I would say what you ought to do is talk to your attorney or talk to an attorney that knows about this kind of stuff. Maybe there’s something you can do to lower your liability on for this type of thing. I know I’ve contacted my attorney and we’re thinking about some possibilities on this. But the bottom line is just to stay calm, see what happens, and put it all into perspective. Also, I’d encourage you to come and read these sites because ignorance is what’s driving a lot of this panic and fear. Thank you for listening in, reading, and watching and I hope that this has helped you to understand the issue a little bit better. Legal Information
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Are MP3’s Illegal? (Fact? Hype? You be the judge!)
I am in the airport right now on the way back from speaking in Las Vegas.
At the conference, 3 presenters got up and claimed that people publishing content in MP3 format who were not paying licensing fees were subject to civil and criminal penalties and fines.
They further stated that the company that owns the patent rights to MP3 – http://www.mp3licensing.com were building a spider and had hired a staff of lawyers to pursue people online who are viloating their rights (and to find a way to collect on royalty fees owed).
I actually tried to call the company that owns the patent to MP3, but since they are in France, I didn’t get very far.
I have several emails out to companies and attorneys I have relationships with to check out the facts in the story.
My buddy Michel Fortin has made what I consider an intelligent post about the issue here: http://www.MichelFortin.com
I found a pretty interesting pdf report here that you might consider reading on the issue:
http://www.nicktemple.com/mp3patentissues.pdf
I’m doing research now and will have an article for you tomorrow.
Help Desk Software – an ecommerce necessity
Change is difficult…
Jim Edwards here with an article (below) that should serve
as a wake-up call if you plan to operate a successful online
business.
Spam has made it virtually impossible to operate the
customer service of an online business using email
exlusively.
With all the email filters, emails get lost… customers get
angry… and things generally go poorly.
You may have noticed that we (along with many online
companies) implemented a “help desk” solution at
Ebook Fire Support
This isn’t because we don’t want to answer emails… it’s
because we DO want to answer them — and too many emails
were getting lost and spam was eating too much time.
There have been a few bumps in the changeover, and I
apologize if things seemed a bit out of sorts the last
couple of weeks… but we’ve got it down to a science now.
(smile)
But the great news is that now we are spending more time
serving customers rather than deleting spam and tracking
down lost emails.
Feel free to share this article on your blog, on your
website, in your autoresponder, or in your newsletter (see
simple reprint instructions at the end).
To your success,
Jim
PS – If you have a comment about this newsletter issue,
please feel free to post your comments here
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No Customer Left Behind
– by Jim Edwards
© Jim Edwards – All Rights reserved
The Net Reporter
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As more companies make the jump to cyberspace every week and
billions of dollars flow across the Internet, nobody can
deny that ecommerce plays a significant roll in business
today.
However, as the aisles of your local online shopping site
get more crowded, the tendency for customer service issues
and contact to fall through the cracks increases
dramatically.
The main problem for any site revolves around the fact that
email as a means of communication has become unreliable over
the last couple of years.
Spam (unsolicited commercial email) lies at the heart of the
problem since it clogs the email boxes of both the company
and the customer.
In an attempt to stem the tide of spam, email gets filtered,
lost, or deleted on both sides, often leading to hard
feelings as customers think their emails have been ignored
when actually they’ve never been received.
As a result, many companies, large and small, have started
using “help desk” software to manage their customer
communication.
Gone are the days of just emailing for support and getting a
simple reply back from a live human being on the other end.
Spam makes it impossible for a company of any size to
operate with email-only support.
A help desk makes it possible not only to maintain a “chain”
of communication, but also avoids messages disappearing into
cyberspace.
Help desk solutions run the range from free to several
thousands of dollars for a custom program.
Two very workable and reasonably priced solutions are
Kayako.com and Perldesk.com.
(You can also do a search in Google for “free help desk
software” if you don’t want to spend any money.)
Both offer the choice of installing the software on your own
server, or paying a monthly fee to get a copy of the
software installed and maintained on the provider’s server.
Which option you choose depends on your level of technical
ability, level of customization needed, and how much support
you’ll need over time.
I suggest starting out with the hosted version until you get
the hang of the system, then switch over to a version on
your own server to avoid the monthly charges.
An online help desk operates fairly simply.
A customer submits a ticket through a form on your website,
the customer support staff (even if it’s a staff of one)
responds to the ticket through the website, and all
communication gets posted on a private web page.
Both Kayako and Perldesk enable customers to search a
“knowledgebase” or collection of articles to try solving
their problems on their own (especially during non-business
hours), thus frequently eliminating the need to get a live
response.
Anyone who does business online should consider installing a
help desk solution from the start rather than putting it off
until the future.
Get your customers conditioned to operating with a ticket
system rather than switching on them in mid-stream once your
business gets too busy to handle support via email.
Here are a couple of other tips to help you.
Designate one person to act as the “sorter” answering the
basic issues, then referring off the ones they can’t answer
to other staff members.
Also, post your help desk hours and stick to them.
Answer questions the same day if possible, but no later than
the next business day.
–
Jim Edwards is a syndicated newspaper columnist and the
creator of an amazing course that will teach you step-by-
step and click-by-click how to finally create your own
money-making mini-sites…
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“Finally! A Quick and Easy Way For YOU to Painlessly Set Up
Your OWN Moneymaking ‘Mini’ Websites… Without Being a
Computer Geek, Buying Expensive Software, or Paying
Outrageous Fees To A Webmaster!”
Click Here => Mini-Site Creator Course
-=-=-==-=-=-=-==-=-=-=-=-=-=-=-=-=-=-=-
** Attn Ezine editors / Site owners **
Feel free to reprint this article in its entirety in your
ezine, blog, autoresponder, or on your site so long as you
leave all links in place, do not modify the content and
include our resource box as listed above.
If you do use the material please send us a note
so we can take a look. Thanks.
© Guaranteed Response Marketing, LLC
Review of Mini-Site Creator Home Study Course Creates World-Wide Controversy (pleeeze)… and MORE!
Now this went from being an interesting experiment in people reading URL’s to a demonstration of the dark side of human behavior.
Let me give a quick message to the pinheads who emailed to share their self-righteous opinions with me about what a “BAD” person I am all of a sudden and how they “Lost all respect for me”:
READ THE URL
http://www.USTodayOnline.com/june/16/
THERE IS NO A at the end of US.
REPEAT…. THERE IS NO A at the end of US.
Here is the story…
Michael Campbell wrote a very nice review of my Mini-Site Creator Course… I was very flattered.
He is definitely an expert whose opinion we should all take very seriously (good and bad, he knows what he’s talking about).
His review was 100% TOTALLY unsolicited… I didn’t ask for it, he just provided it out of the clear blue sky.
Side Note: you should sign up for his newsletter at
http://www.InternetMarketingSecrets.com
Back to the story…
I was busier than a one-armed paper-hanger today, but wanted to share his review (it’s actually and excellent EXAMPLE of a GREAT way to write a balanced review).
Sooooooo….
I put the review up on what I think is a VERY cool domain… I didn’t think it was a big deal… and it WASN’T… until a few pinheads decided to say I was “misleading” people (there were only a few… but here’s a special message just for you, “Learn to read you self-righteous morons!”).
My sole intention was just to see what would happen… if a domain could influence the clickthroughs… but I was also testing a short, sweet email message format too.
I wanted to see what effect a review landing page would have on my own audience for my own product… but written by someone else.
I actually plan to use the domain mostly for pay-per-click traffic(NOT on my list)… but the bottom line at noon today was I just wanted to get it up on the web and SHARE a POSITIVE with the group for a change!
Bottom Line: (and then this is the END of this issue, which is a NON-issue blown out of proportion by idiots)
1. I just threw it up on that domain to see if the domain name would get more clicks (a bit of an experiment)… no deception intended… but it DOES prove that we need to READ the urls we click and not to ASSUME what the HELL we ARE clicking.
2. I was psyched about Michael’s review and wanted to share it.
3. I discovered some very interesting results about managing perception and influencing clicks with the actual domain name and more…
I’ll be publishing an audio about it in the near future.
Stay tuned
Jim


